There are some frequently asked questions about how our website and online store function that you must want to know. If you need more support please feel free to create and submit a free ticket and explain how we can help you.

 

You can check the status of your order right from your account dashboard. To access your order history log into your account and then navigate to your orders tab to view the details and the current status of an order.

You should also receive an email confirmation just after you make an order. And when we process your order and make any changes to it you will receive corresponding email notifications about the status of your order. Make sure to check your spam/junk folder and add our email to your address book to prevent our emails from going to your spam/junk folder. If you didn’t receive any emails from us or if you have any further question, please feel free to contact our support center with your Order ID.

If you have received any coupon or discount code from us you can avail the facility of it during the checkout process.
Your order is received just after your payment is approved. However, since we do it with care we take some time for printing, verification for quality assurance and preparing your package making sure that your investment is safe and secure. We also need to contact other parties involved in this process like the courier service partner etc. and provide you the essential details for monitoring the order. We usually take 4-5 business days to ship your package.
After we have shipped your package we will provide you the Tracking ID and the Tracking URL. You can also find it on your order details page.
Please contact the e-commerce customer support. Be sure to include the URL for the page you are trying to order from.
Please contact our support center with your Order ID within 24 hours and explain how we can help you. Most likely we will cancel the order and you can try again.
Please contact our support center. Be sure to include the URL for the page you are trying to order from.

No. All the images on our website are watermarked for theft prevention. So there will not be any watermark on your downloaded files or ordered prints.

No. All the images on this website are watermarked for theft prevention. So there will not be any watermark on your downloaded files or ordered prints.
No. The copyright of the original artwork belongs to its respective owner unless he agrees to do so. Any kind of reproduction is prohibited without prior permission.