There are some frequently asked questions about how our website and online store function that you must want to know. If you need more support please feel free to send an email via the contact form on our contact page and explain how we can help you.
Yes, you can visualize the artworks on your wall. Our visualization software will help you find the artwork that suits your specific interior whether you are planning to collect it for home or office. Here is what you need to to do in order to visualize the print on your wall.
This piece of paper will help us map the actual print size on your wall. While taping the paper on to your wall make is horizontally straight
Including other elements and furnitures in your space will help you see how your chosen artwork is working together. And it will also help us choose something complementary for your particular decor.
Make sure the room is well lit while taking the picture. Blurry and dark photos will not help you much in this context. Once you have taken the pictures email it to firstname.lastname@example.org. Or you can also send your images via live chat application. We’ll be sure to follow up with you as early as possible.
You can check the status of your order right from your account dashboard. To access your order history log into your account and then navigate to your orders tab to view the details and the current status of an order.
You should also receive an email confirmation just after you make an order. And when we process your order and make any changes to it you will receive corresponding email notifications about the status of your order. Make sure to check your spam/junk folder and add our email to your address book to prevent our emails from going to your spam/junk folder. If you didn’t receive any emails from us or if you have any further question, please feel free to contact our support center with your Order ID.
Your order is received just after your payment is approved. However, since we do it with care we take some time for printing, verification for quality assurance and preparing your package making sure that your investment is safe and secure. We also need to contact other parties involved in this process like the courier service partner etc. and provide you the essential details for monitoring the order. We usually take 4-5 business days to ship your package.